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Contact Information
Hours
Monday to Sunday, 9:00 AM - 9:00 PM (Istanbul time)
Address
Istanbul, Türkiye
Frequently Asked Questions
How can I book a hotel?
You can search for hotels directly on our website, compare prices and availability, and book in just a few clicks. If you prefer personalized help, contact our team via WhatsApp or email and we'll help you find the perfect hotel based on your needs and budget.
What is the cancellation policy?
The cancellation policy varies by hotel and rate type selected. Most of our hotels offer free cancellation up to 24-72 hours before check-in date. When making your reservation, you'll clearly see the applicable cancellation conditions. If you have questions, our team can advise you on the most flexible options.
What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express), as well as bank transfers for group bookings. All payments are processed securely with SSL encryption. Prices are displayed in euros for your convenience, though charges are made in local currency (Turkish lira) at the day's exchange rate.
Do I need a visa to travel to Istanbul?
Spanish citizens do not need a visa for stays of up to 90 days in Turkey. Citizens of most Latin American countries (Mexico, Argentina, Chile, Colombia, etc.) can obtain an e-Visa online in minutes before their trip. We recommend verifying the specific requirements for your nationality on the official Turkish Ministry of Foreign Affairs website.
When is the best time to visit Istanbul?
Istanbul is a city you can visit year-round. Spring (April-May) and autumn (September-October) offer the best weather, with pleasant temperatures between 15-25°C and fewer crowds. Summer (June-August) is hotter (30-35°C) but has very long days. Winter (December-February) is cold but with prices up to 50% lower and a very special atmosphere.